Ready to delegate your email tasks to a trusted professional?

We bring back time in your day by replying to your emails and managing your calendar.
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What We Do

We help business owners re-claim 10 hours a week by taking the repetitive messaging and admin tasks off of their plate

Inbox/Email management

Made up of US based, native english speaking assistants, we respond to and track your emails and customer service tickets reaching Inbox Zero every single day.

Calendar Management

We give you back your valuable time by handling meeting confirmations and facilitating rescheduling.

Social Media Replies / Engagement

We take charge of responding to DMs and comments across multiple platforms (Facebook, Instagram, Twitter, LinkedIn, Tiktok), including managing responses to paid advertisements.

General Research/Outreach

Let us handle tasks such as invoicing, data entry, and CRM/task management and email outreach, freeing up your time for more important matters.

Our Pricing

Our Approach

We know email can be one of the most important and time consuming areas of your life and working with someone to help you manage that aspect of your life may be unfamiliar to start. We aim to build trust with you overtime. We implement a 1-3 month process of learning about your business and working together at your pace to take over more responsibility of your inbox to save you hours of remedial tasks.
 
During the first few weeks, we get to the basics to give you some immediate relief. We help you clean up your inbox, create folders for organization, delete emails you don’t need, unsubscribe from un-wanted emails and uncover lost opportunities buried in your inbox and reach out to those opportunities on your behalf. As we continue to learn about you and your business, we study how you answer customer questions, what tone of voice you use, what tools you use and how you do things overall to get a sense of your natural patterns. 
 
Over this 1–3-month span, we aim to slowly integrate into your workflow at a comfortable pace. We start to mimic your communication styles and start to communicate directly with your clients, setting up appointments, following up with stale leads and much more to help you save time in your day. Save up to 10 hours a week with our service and get time back in your day.

Our Process

Step 1: Discovery Call

Getting started is a breeze, only requiring 15-25 minutes of your time. You simply share your support requirements with us, we walk you through our service offerings, and you have the opportunity to ask any questions you may have.

Step 2: Screen Share

During the second call, we invite you to share your inboxes to us. This allows us to examine the types of messages you regularly receive, providing us with valuable insight to better tailor our inbox management services to your needs. Additionally, you’re welcome to pose any further questions you may have during this session.

Step 3: Integration Period

This period can last between 30-90 days and is broken down into several phases: The Cleanup Phase, The Learning Phase, and The Assessment Phase.

Step 4: Ongoing Inbox Management

After the Integration Period is complete, we have developed trust with you managing the parts of your inbox you feel confident in our abilities with. At this time, we determine whether it makes sense to increase or decrease your monthly plan based on your needs.

Our Team

Connor Croteau is the Owner of Inbox Hero. Connor has 10+ years experience working with small businesses, early stage companies and startups in a wide range of industries including UI/UX design, consumer technology, executive recruiting, lead generation, and hospitality in project management and internal operations management roles.
 
Connor, who holds a B.S. in Biology from Quinnipiac University has a fascination for operations, technology and productivity.
 
Connor started Inbox Hero to help small businesses become more efficient and to help them grow by helping businesses save time in their inbox and in communication responsabilities.

Are you ready to take the next step?

Reach out to our team to set up a short call to discuss your goals.
Contact Us